Being a Retained Fire Fighter with Fire + Rescue NSW has been great for learning different ways to see things.
In business, there is a lot of “just get in and get it done”. But on a fire ground, that can lead to confusion, injuries and death.
So we have a series of things we need to go through to make sure everything is safe and everyone knows what is going on.
CAN Report (Conditions – Actions – Needs)
Conditions: What is happening, what can you see and what do you think others need to know.
Actions: What are you doing and what is happening around you.
Needs: What do you need to stay in or take control.
So the CAN report is awesome! CAN is a positive action word and the CAN concept is so easy to learn, teach and share.